Privacy Policy
Last updated: September 2026
This page is an English translation provided for the convenience of international guests.
1. Data controller
B&B Vico Grande Naples
Vico Grande 18, 80139 Naples, Italy
Email: info@vicogrande.it
Phone: +39 329 329 2854
2. Personal data we collect
Contact details: first name, surname, email address and telephone number supplied through our contact or booking forms.
Technical and browsing data: IP address, browser type and pages visited, collected through technical and, where applicable, analytics technologies.
Booking details: stay dates and preferences processed through the Beddy.io booking platform.
3. Why we process your data
- To manage bookings and communicate with guests.
- To answer information requests.
- To comply with tax, accounting and public-security obligations.
- To improve the website experience where consent is required and has been given.
4. Legal basis
Processing is based, as applicable, on performance of a contract or pre-contractual request, compliance with a legal obligation, and the visitor’s consent for non-essential technologies.
5. Retention
Booking and accounting data may be retained for ten years where required by Italian law. Technical and browsing data are retained according to the periods described in the Cookie Policy and by the relevant service providers.
6. Your rights
You may request access, correction, erasure, restriction, objection or portability where applicable. To exercise your rights, email info@vicogrande.it.
7. Cookies and similar technologies
For further information, please read our Cookie Policy.
8. Service providers
The website and booking process may use third-party providers including Beddy.io for booking management, Google and Microsoft Clarity for website measurement, Tawk.to for live chat, Stripe for online payments, and Formspree for the contact form. Their own privacy notices also apply when you use those services.